As manager of intake services at TWC, Steve oversees the intake department and is often the first point of contact for men and their families. He also works closely with companies, insurance providers and unions when they are referring clients. Seeing and being part of the change in people’s lives brings Steve joy. His background in sales and customer service gave him the ability to problem solve, navigate change and be solution-oriented. Using those skills, Steve now helps clients incorporate change into their lives. He was a talented and gifted hockey player with a promising career ahead of him, but his addiction took that opportunity away. Although his own road to recovery has been challenging, that is exactly what makes him uniquely qualified for his role. Steve enjoys working out and being physically fit. Fun fact: as a child, Steve enjoyed performing magic tricks and wanted to become a professional magician!