TWC's reception area is manned by Joseph who greets anyone calling or walking into the office. His various office duties include preparing letters, helping clients with social assistance and EI applications, and organizing our family program. Witnessing the change in the men who complete the program is what he loves most about his role at TWC. Joseph studied Kinesiology and Psychology at University. His previous work in the restaurant industry taught him customer service skills and gave him the ability to multitask. Joseph has played ice hockey since he was a little bambino and still enjoys it. He is also training to run a marathon!